Privacy Policy

Effective Date: Dec 20, 2024

At Research Decode, we are committed to protecting your privacy and ensuring a secure and trustworthy experience while using our platform. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using Research Decode, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process different types of information to provide and improve our services:

1.1 Information You Provide Directly
Account Information: When you register on the platform, we collect your name, email address, password, and profile information (e.g., professional background, expertise areas, etc.).
Expert Registration (eSupervisors): When registering as a eSupervisor, additional details such as academic qualifications, professional history, and areas of specialization may be required.
Course Creation: If you create and sell courses, we may collect course content, payment details, and related metadata.
Event Participation: Information about your participation in events such as webinars, workshops, or conferences.

1.2 Information Automatically Collected
Usage Data: Information about how you use the platform, including pages visited, features used, and time spent on the site.
Device and Browser Information: Data such as IP address, device type, operating system, browser type, and settings.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze platform usage.

1.3 Information From Third Parties
We may collect information from third-party sources, such as:
Social media platforms if you use social login to access our platform.
Payment processors to facilitate transactions.

2. How We Use Your Information

We use your information to provide, maintain, and improve the services offered on Research Decode:
To create and manage user accounts and profiles.
To connect researchers with experts (eSupervisors) for guidance and collaboration.
To facilitate course creation, enrollment, and transactions.
To organize and promote events such as webinars, workshops, and conferences.
To personalize user experiences and recommend relevant content or resources.
To communicate updates, respond to inquiries, and provide customer support.
To analyze platform performance and user behavior to improve functionality.
To ensure compliance with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following situations:

3.1 With Other Users
When you register as a eSupervisor, certain profile details (e.g., name, expertise, and professional background) will be visible to other users.
If you create courses, your name and profile information will appear alongside the course listing.

3.2 With Service Providers
We may share your information with third-party service providers that assist us in delivering our services, such as hosting providers, payment processors, or marketing platforms.

3.3 For Legal Purposes
We may disclose your information if required to do so by law, or in response to valid legal requests such as subpoenas or court orders.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:
Access and Correction: You can access and update your information through your account settings.
Data Deletion: You can request the deletion of your account and associated data.
Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.
Cookies Management: You can manage cookies through your browser settings.

To exercise any of these rights, please contact us at support@researchdecode.com.

7. International Users

If you are accessing Research Decode from outside India, note that your information may be transferred to, stored, and processed in India where our servers are located. By using our platform, you consent to such transfers.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will notify you of significant changes by posting a notice on our platform or sending an email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Research Decode
Email: support@researchdecode.com

By using Research Decode, you agree to the terms of this Privacy Policy.

Your Privacy Matters

We're committed to protecting your personal information and ensuring transparency in how we handle your data. If you have any questions about our privacy practices, we're here to help.